Shipping Policy

Last updated: September 2026

At ZioFal, we are committed to delivering your order safely and efficiently.

1. Shipping Rates

Shipping داخل فلسطين

• Shipping fee: 27 ₪

International Shipping

• Shipping fee outside Palestine: 27 USD

Shipping costs may vary depending on the destination, package size, weight, and selected shipping service.

2. Processing Time

Orders are prepared and processed after payment confirmation.

Once your order has been shipped, you will receive available tracking information when provided by the shipping carrier.

3. Delivery Time

Delivery times depend on the destination country and shipping provider.

Possible delays may occur due to:

• Customs procedures
• Local delivery services
• Unexpected circumstances beyond our control

4. Customer Information

Customers are responsible for providing a complete and accurate shipping address.

ZioFal is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information.

5. Customs and Import Fees

International orders may be subject to customs duties, taxes, or import fees according to the regulations of the destination country.

Any customs charges are the responsibility of the customer.

6. Order Tracking

We provide tracking information whenever it is available after shipment.

7. Contact Us

For any shipping questions, please contact:

ZioFal
Website: https://ziofal.com
Email: contact@ziofal.com
Phone: +972 59-767-9315